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How do I configure my e-mail software? Your e-mail software is the program you use to send and receive e-mail. You will need to configure each of your e-mail accounts within the program to be able to send and receive e-mail. This is done by selecting the properties option and stepping through the on-screen instructions to enter your mail servers and user information. If you do not know your incoming mail server (POP) or outgoing mail server (SMTP) information, please follow these steps: Log into Account Info found in Member Services. Select the Dial-in Sites option under Cities. Select the city where you are located and click [Get Info]. You should then be able to view your configuration information. Please use this information to configure the e-mail software for your account.