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Why is my connection so slow?

There are a number of factors that impact your connection speed. The main factors are the type of modem you use, the amount of noise in the line at your location, and your distance from the central office. Unfortunately, not all customers are able to achieve maximum speeds. We recommend that you double-check you have the latest drivers installed for your modem. This can often help speed your connection. For more information check out our 56K Info Center. If you are looking for high-speed connections, check out our FastAccess services.


THIS PAGE CONTAINS INFORMATION PERTAINING TO BELLSOUTH® INTERNET SERVICE. THE INFORMATION ON THIS PAGE MAY NOT APPLY TO PEOPLE WHO USE ANOTHER INTERNET SERVICE PROVIDER.
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